Privacy • Respect • Consent

Privacy Policy

We respect your privacy. This policy explains what information we collect when you contact Shaban Herbal Healing and how we use it.

Information we collect

When you submit the appointment form or contact us via WhatsApp/phone/email, we may receive:

  • Your name and contact details (phone/WhatsApp and optional email)
  • Your location (city/country)
  • Details you choose to share about your health concerns

How we use your information

  • To respond to your inquiry and arrange consultations
  • To provide safety screening for herbal remedy suitability (e.g., medications, pregnancy status)
  • To follow up on your consultation plan if you request ongoing support

We do not sell your personal information.

Data retention

We keep personal information only as long as reasonably necessary to respond to you and provide the services you request. If you would like us to delete your contact details and messages, contact us at appointments@example.com.

Third-party services

WhatsApp is a third-party platform. If you contact us through WhatsApp, your messages may be processed according to WhatsApp’s privacy practices. We may also use email services to respond to appointment requests.

Updates to this policy

We may update this policy from time to time. The updated version will be posted on this page.